Job: Front Office Executive at Aqua Safari Resort

Careers

Aqua Safari Resort invites applications from suitably qualified and competent professionals to fill the vacant position of Front Office Executive.

Location: Ada Foah

Responsibilities

  • Perform all check-in and check out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (like contact necessary information (like contact details and exact dates of their stay)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to clients complaints in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accomodate guests needs
    • Confirm group reservations and arrange personalised services for VIP customers and event attendees, like wedding guests etc
    • Upsell additional facilities and services, when appropriate
    • Main updated records of bookings and payments

Qualification Required & Experience

  • An HND / Degree in Hospitality Management or related field
    • Minimum of 1 year work experience preferably in the hospitality industry
    • Ability to speak French or Spanish will be a great advantage
    • Excellent interpersonal and communications skills
    • Excellent customer service attitude
    • Excellent computer literacy

Apply here

Kindly submit, application letter, curriculum vitae, copies of relevant certificates with names and addresses of at least two (2) referees to: hr@aquasafariresort.com Or mail to: HR Department Aqua Safari Resort P.O.Box AF 32 Ada Foah (Big Ada) Fur further enquiries, please call: 0243-200281 / 0540-110193 Closing Date: 30 November, 2019

 

Your Comments